Shipping policy
Shipping Costs & Delivery Period
Orders must be placed by 12 p.m. PT, Monday through Friday, for same-day orders, and they must be completed within a minimum of 1 day before shipping. The receiving date is dependent on the delivery location.
Dermanex.com offers FREE Standard Ground Shipping on all U.S. [Except Hawaii, Puerto Rico, and Guam] to over $50.
Orders excluded taxes. Less than $50. Orders will be charged of $9.99 Shipping cost. We will be contacted for unable to ship all orders at the same time.
Hawaii, Alaska, Puerto Rico& Guam
Shipping by one of the options of USPS - Priority, Standard Ground 3 Days, 2 Days.
For more information, please contact our customer service department service@dermanex.com or 714-741-0004.
P.O. Box
United States P.O. Box address will be shipped by USPS Priority for over $50 orders.
International Shipping
For international orders, please contact us via email at service@dermanex.com
Multiple Shipping Addresses
It may apply for additional shipping costs. Please get in touch with us before completing orders.
Business Days & Holidays
Shipping days are Monday through Friday, and Federal holidays are excluded.
Any holiday period shipping should expect a delay.
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Columbus Day
- Veteran’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
Tracking Orders
The shipping department will be sent an e-mail with a tracking number with confirmation link of shipped orders.
Questions & Inquiring
Regarding shipping should be e-mailed to service@dermanex.com or call 714-741-0004.
Office Hours: 9 Am to 4 Pm Pacific Time, Monday through Friday. Except for national holidays.